PrintCare

PrintCare: Managed Print Services That Take the Fleet Off Your Plate

PrintCare handles everything — service, supplies, monitoring, and billing — so your team can stop managing printers and start managing the business.

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Most Organizations Don't Know What They're Spending on Print

Printing costs are one of the most consistently underestimated line items in a business. Companies spend up to 3% of annual revenue on printing and copying — and most of that spending goes untracked and unmanaged.

Common problems include:

No visibility into what the print fleet is actually costing.

No visibility into what the print fleet is actually costing.

IT staff pulled into printer support instead of higher-priority work.

IT staff pulled into printer support instead of higher-priority work.

Inconsistent supply ordering that leads to last-minute shortages.

Inconsistent supply ordering that leads to last-minute shortages.

Equipment that isn't matched to actual print volume — over- or under-deployed.

Equipment that isn't matched to actual print volume — over- or under-deployed.

Billing spread across multiple vendors with no consolidated view of costs.

Billing spread across multiple vendors with no consolidated view of costs.
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PrintCare Fleet Management

Datamax assesses your current environment and determines the right mix and placement of equipment for your organization. From there, Datamax manages the entire fleet — service, parts, monitoring, and optimization — so your team doesn't have to.

On-site service response averages 5 hours. Remote monitoring through PrintView proactively identifies issues, often before operations are affected.

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PrintCare Supplies Management

Toner shortages are an avoidable problem. PrintCare includes managed supply replenishment that delivers what you need before you run out — without requiring anyone to track inventory or place orders.

For larger installations, Datamax can maintain an on-site supply inventory to support high-volume environments.

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PrintCare Contract Management

PrintCare consolidates your print billing into a single, fixed cost-per-page invoice. This replaces unpredictable, multi-vendor billing with a structure that is easier to manage and easier to budget against.

Quarterly fleet reviews keep usage, performance, and equipment alignment on track — and provide a regular opportunity to adjust as your needs change.

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PrintCare Asset Optimization

Equipment that isn't matched to actual print volume creates inefficiency in both directions. PrintCare monitors page volumes and recommends upgrades, downgrades, additions, or removals based on real usage data.

The goal is a fleet that fits — reducing waste, extending asset life, and keeping operating costs as low as possible.

One Program. Full Ownership. No Printer Headaches.

PrintCare is built around a simple idea: managing a print fleet is not a productive use of your team's time. Datamax takes full ownership of that responsibility so you don't have to divide attention between printing infrastructure and everything else that matters.

That means:

  • Fleet management, service, supplies, and billing all handled by one team.
  • Remote monitoring that catches issues before they become disruptions.
  • Predictable, consolidated invoicing that replaces the chaos of multi-vendor billing.
  • Quarterly reviews that keep the program aligned to how your business is actually operating.
  • A change management approach that supports employee adoption from day one.
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Is PrintCare the Right Fit for Your Organization?

PrintCare is a strong fit for organizations that:

  • Are spending time and internal resources managing printers reactively.
  • Have experienced toner shortages, inconsistent service, or unpredictable print costs.
  • Want to reduce the print-related burden on IT staff.
  • Operate multiple locations or a large fleet that is difficult to manage centrally.
  • Are looking for predictable, consolidated billing across all print assets.

It may not be necessary for organizations with very small fleets or minimal print volume that does not justify a managed program.

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Backed by Decades of Print Management Experience

Datamax has been managing print environments across Texas and Arkansas for over 40 years. PrintCare is built on that history — combined with the monitoring tools, service infrastructure, and local team presence to back it up.

  • More than six decades of print management experience across Texas and Arkansas.
  • PrintView remote device monitoring for proactive fleet management.
  • Local service teams providing on-site response across every market Datamax serves.
  • Established relationships with regional businesses across industries and organization sizes.
  • A four-step process — assessment, strategy, implementation, ongoing management — refined over decades of managed print programs.

PrintCare is not a bolt-on service. It is a fully managed program built to run in the background while your team focuses on everything else.

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Getting Started with PrintCare

The process starts with a print assessment — a review of your current fleet, usage patterns, costs, and service history. This provides the baseline needed to build a PrintCare strategy that reflects your actual environment.

From there, the process includes:

  • Print assessment to identify current costs, inefficiencies, and fleet gaps.
  • PrintCare strategy developed around your volume, locations, and goals.
  • Fleet deployment and program implementation with change management support.
  • Ongoing monitoring, supply management, quarterly reviews, and adjustments.

Your local Datamax team manages the program from assessment through ongoing operations.

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How To Get Started

Step 1

Schedule a Conversation

You meet with a Datamax specialist who listens first and gathers information about your environment and goals.

Step 2

Assess and Analyze

Our team will evaluate devices, workflows, service history, print volumes, security posture, and cost structure.

Step 3

Deliver Clear Recommendations

We review your environment so conversations stay focused and productive. Then, you get practical, tailored guidance with clear next steps.

Step 4

Review Performance Regularly

Our team will regularly conduct strategic reviews of your custom strategy and help your business maintain hyper focus on service performance, technology features and capabilities, and your return on technology investment.
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FAQ

What is PrintCare?

PrintCare is Datamax's Managed Print Services program. Datamax manages your entire print environment — fleet, supplies, service, and billing — so you don't have to.

How much can PrintCare save my organization?

Most organizations save between 10% and 30% on print costs when they move to a managed print program. PrintCare starts with an assessment to identify where your current spending is going and where reductions are possible.

What does PrintCare cover?

PrintCare covers fleet management, on-site service and parts, remote monitoring, supply replenishment, consolidated billing, and quarterly performance reviews.

How does billing work with PrintCare?

PrintCare uses a fixed cost-per-page model, which makes print spending predictable and simplifies expense management across departments.

What happens when equipment needs service under PrintCare?

Datamax provides on-site service response within an average of 5 hours. Remote monitoring through PrintView often identifies issues before they disrupt operations.

Does PrintCare address employee resistance to change?

Yes. Datamax works with your organization on a change management strategy to support smooth adoption and employee acceptance of a new.

Ready to Stop Managing Printers and Start Managing Your Business?

PrintCare gives your organization complete print fleet management — service, supplies, monitoring, and billing — under one program, with one team, at a predictable cost.

Connect with Datamax to learn how PrintCare can reduce your print costs and remove the day-to-day burden of managing your fleet.