Customer Reviews & Testimonials

Read What Others Are Saying About Datamax.

From Google Reviews to Net Promoter Scores to Testimonials, our Raving Fans certainly say it better than we ever could!

93.2%

Net Promoter Score

We have a 93.2% Net Promoter Score based on more than 13,660 customer responses since 2012.

Google Reviews

Datamax Google Reviews.

 
Net Promoter Scores

Datamax Net Promoter Scores.

10/10

"Datamax always goes above and beyond to complete service calls. I know we aren't the only customer needing help but we never feel that way. Curtis did a great job fixing our dangerous cutter in a very timely manner. We were back up and running in no time. I appreciate his dedication to getting a difficult task completed." [SC882729]
Group 106
Peggy
Church

10/10

"I was very impressed with Beate!! She thanked me for giving the error message to the person that I placed the service call with. She then explained what the issue was and had the part with her to replace it. She also cleaned my machine and made sure everything was working and printing before she left. She was very professional and friendly!! " [SC683764]
Group 106
Sherry
Utilities Industry

10/10

"Choosing Datamax for our new copier purchase was a result of my experience with your company while working at my previous employer. (IT makeover). Everyone at Datamax goes above and beyond to provide exceptional, personalized service. I will recommend Datamax to EVERYONE!" [SC342533]
Group 106
Joey
Manufacturing Industry

10/10

"I'm responsible for placing service calls and was asked by my management if we should keep the Datamax service. I said yes, because of Tim. Yall should give that man a raise, hes awesome. Always communicates, educates and has great customer service skills. Ive been a manager before - Id hire Tim in a heartbeat." [SC784031]
Group 106
Edward
Transportation Industry

9/10

"Quandre was absolutely great! He did his due diligence and checked stats on the copier before coming to our office. He noticed some additional parts that needed to be replaced. He called and gave us a heads up that he was going to pick up the needed parts before coming to our office so that he wouldn't have to make two trips. He worked quickly and had us back up and running in no time at all. Great job!!" [SC747457]
Group 106
Mike
Commercial Interiors Industry
Testimonials

Datamax Testimonials.

"Tim was so knowledgeable and courteous! I gave him problems he had never seen before and he fixed every one! I called Jeff to say how very pleased I was with Tim. I just wanted you to hear one of the compliments about your exemplary employee. Tim made my day yesterday!! [T-0740]
Lisa
Finance
"Curtis and Steven provided exceptional customer service. They swiftly assessed our urgent need and implemented effective solutions. Their attention and persistence exceeded basic service, ensuring every aspect was addressed so we could print cleanly and professionally. Their professionalism and expertise are truly commendable. [T-0737]
Alicia
Manufacturing
"They have exceeded our expectations with dependable equipment and prompt, polite service. They provided an option that was a perfect fit at a price we could afford, with quick service by knowledgeable staff and proactive support as we grow. We recommend them for quality products and excellent customer service. [T-0189]
Pamela
Non-Profit
"Their service has been consistently responsive and diligent, delivering a solution when a previous copier became unreliable. The contract includes toner, service, and usage-based copies at competitive rates, providing budget stability and flexibility for high-volume printing. [T-0349]
Bruce
Engineering
"Calvin is always punctual and so knowledgeable, and patient with staff to explain how to help the copier work its best. Great suggestions that always work! He wants the best for us and does whatever he can for smooth transactions. That’s why we are so happy with our service rep. [T-0477]
D'Anna
Non-Profit Church

This webpage contains a sampling of actual testimonials from customers who have experienced success and/or are enthusiastic regarding their relationship with Datamax. They provide information about individuals' experiences as to the point in time when they were provided. They have not been presented out of context nor reworded so as to distort individuals' experiences with Datamax. No one has been paid or incentivized to provide testimonials published herein.

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