Services that Maximize Your Technology Investment

From proactive management and expert repair to security, leasing, and workflow optimization, your print environment continues delivering value long after installation.

Buying equipment is just the beginning.

The real return on your technology investment happens after the contract is signed. Without proactive management, security controls, and strategic oversight, even the best equipment underperforms and stacks up costs.

Your print environment should become more efficient over time, not more expensive. With structured service programs, trusted and certified technicians, device intelligence, and workflow refinement, your technology continues working harder for you year after year.

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Print Services
Managed Services
Leasing Services
Discovery Services

Recognized. Certified. Proven.

Customers

Don’t just take our word for it.

Read what our customers say about us.

We have always been very pleased with the services they provide. The reason we continue to use them is superior service. If a problem arises, one call or email and we are taken care of. Technicians are expedient and knowledgeable, repairing issues with minimal downtime. [T-0373]
Christopher
Education
Tim was so knowledgeable and courteous! I gave him problems he had never seen before and he fixed every one! I called Jeff to say how very pleased I was with Tim. I just wanted you to hear one of the compliments about your exemplary employee. Tim made my day yesterday!! [T-0740]
Lisa
Finance
Curtis and Steven provided exceptional customer service. They swiftly assessed our urgent need and implemented effective solutions. Their attention and persistence exceeded basic service, ensuring every aspect was addressed so we could print cleanly and professionally. Their professionalism and expertise are truly commendable. [T-0737]
Alicia
Manufacturing
I wanted to let you know your service technician William is outstanding. He's professional and friendly, and takes time to do a thorough job on a call. I know that's basic customer service, but these days it's harder to come by, and I appreciate his attitude and attention to detail. [T-0728]
Sandra
Healthcare
They provided information in a format we could easily compare, even against other companies—something their competitor would not do. They installed with a full team and stayed until everything was running correctly and understood. They have always been very responsive. We gladly recommend them for their excellent customer service. [T-0370]
Anita
Engineering
The repairman was here 1 hour 10 minutes after I called to report the problem. He fixed it in a timely manner and it’s working great now. Thanks so much. Very, very, very quick service!!!! [T-0731]
Monica
Energy
Calvin is always punctual and so knowledgeable, and patient with staff to explain how to help the copier work its best. Great suggestions that always work! He wants the best for us and does whatever he can for smooth transactions. That’s why we are so happy with our service rep. [T-0477]
D'Anna
Non-Profit Church
I wanted to express my praise for the service call by Beate. This is my second time working with her and she is the consummate professional. Her attention to detail, work ethic, and knowledge were impressive to say the least. She is definitely a “keeper”. [T-0739]
Robin
Education

Is your equipment the backbone or a backbreaker?

With the right multifunction systems, production equipment, and expert support in place, you gain dependable performance, predictable expenses, and technology that drives your business forward instead of holding it back.

How To Get Started

Step 1

Schedule a Conversation

You meet with a Datamax specialist who listens first and gathers information about your environment and goals.

Step 2

Assess and Analyze

Our team will evaluate devices, workflows, service history, print volumes, security posture, and cost structure.

Step 3

Deliver Clear Recommendations

We review your environment so conversations stay focused and productive. Then, you get practical, tailored guidance with clear next steps.

Step 4

Review Performance Regularly

Our team will regularly conduct strategic reviews of your custom strategy and help your business maintain hyper focus on service performance, technology features and capabilities, and your return on technology investment.

FAQ

What is included in Managed Print Services?

Managed Print Services include fleet assessment, device optimization, proactive monitoring, automated supply fulfillment, service management, and ongoing performance reporting. You get a fully managed print environment without the daily oversight.

I need my copier serviced. What do I do?

It’s inevitable that your office copier will malfunction at some point. We have options for you to quickly get you back up and running. Reach out to our support team by calling the phone number on the sticker of your device. Reach out online via our support page to “Request Service.” You can learn more about our quantitative Service Metrics (including response and resolution times) here.

How does proactive toner replenishment work?

With PrintView, your devices automatically report toner levels. Supplies are shipped before you run out, so your team does not have to manually check inventory or place urgent orders.

Are multifunction printers really a security risk?

Yes. MFPs store data, connect to your network, and process sensitive information. Without proper configuration, they can create vulnerabilities. Security hardening, user authentication, and data protection protocols help mitigate that risk.

How can document workflow solutions improve productivity?

Automated scan workflows eliminate manual routing, reduce filing time, and ensure documents reach the correct systems or departments immediately. Your team spends less time handling paper and more time focusing on core responsibilities.

Business Technology Built to Help You Win Your Workday.