Discovery Services

Understand Your Technology, Workflow, and Print Environment.

No assumptions. No swapping “boxes.” A structured print assessment reveals opportunities you may be overlooking and sets the stage for print and workflow technology investments that truly help your business optimize operations.

Schedule Your Discovery

What Makes Discovery™ Different?

Datamax Discovery™ is not a general checklist or surface-level evaluation focused merely on replacing equipment. We perform a deep and relevant business technology needs assessment built around understanding your current environment, pain points, and strategic goals before suggesting solutions.

Good assessments explore the whole picture: documents and print assets, workflows and processes, people and technology utilization, and service performance. Our approach reveals not just symptoms, but root causes that affect productivity and costs.

Datamax Discovery™ Services help you:

Datamax Discovery™: A Relevant Approach to Dicovering the Right Office Equipment For You.

We Ask More About Your Business.

We take the time to understand how you operate, where you’re headed, and what challenges you’re facing so any recommendation starts from your perspective.

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We Analyze Your Print and Workflow Processes.

We evaluate how documents move through your organization to identify inefficiencies, bottlenecks, and opportunities for improvement.

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We Appraise Your Service and Support Experience.

We look at how well your current service model is supporting your team and where gaps may be impacting productivity.

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We Advance Toward a Relevant Solution.

With clear insight in place, we help you move forward with recommendations that align with your goals and deliver measurable improvements.

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How To Get Started

Schedule Your Discovery Meeting

Connect with a Datamax Technology Specialist to define your needs, pain points, and priorities.

Conduct a Comprehensive Assessment

We review your print devices, workflows, service delivery, costs, and technology utilization.

Review Insights and Next Steps

Get clear findings and recommendations tailored to your organization’s needs and goals. We work with you to schedule assessments efficiently and with minimal disruption so your team can get value from the process quickly.

FAQ

What is a print assessment? Do I really need one?

A print assessment is a structured evaluation of your current print devices, usage patterns, workflows, service history, and supply management. It helps you identify inefficiencies, reduce unnecessary costs, optimize device placement, and ensure your print environment supports your team’s productivity and long-term goals.

What happens during a Datamax Discovery Assessment?

During your Discovery Assessment, specialists analyze your print devices, document workflows, usage data, service response history, and technology infrastructure. You receive a clear summary of findings along with tailored recommendations designed to improve efficiency, reduce waste, and strengthen performance.

How can a print assessment help reduce my business costs?

A print assessment uncovers hidden expenses such as underutilized devices, excessive service calls, inefficient workflows, and unmanaged supply usage. By optimizing device placement, volume distribution, and service strategy, you can lower operational costs and improve ROI.

How long does a Discovery assessment take?

The timeline depends on the size and complexity of your environment. Most assessments begin with a strategy meeting, followed by data collection and analysis. You receive findings promptly after the review phase is complete. Timelines vary from a day to two weeks. We tailor our recommendations based on the findings and the timeline needs of each individual client.

Gain Real Insight Before You Invest.

Datamax Discovery™ gives you a clear view of how your print, workflow, and technology systems are actually performing so you can move forward with confidence.