5 Major Hurdles Large Accounts Must Clear With Their Copier Provider
"Here are five major hurdles that - if they haven't already - should be cleared with a copier and business technology pa …
8 Tips for First-Time Copier Buyers to Avoid 'Rookie' Mistakes
"The point is this: Purchasing a copier for the first time (and the proceeding times) can be a daunting task. We're here …
6 Signs it May Be Time to Replace Your Old Copier or Printer
There likely won’t be an obvious indicator that it’s time to replace your trusted copier or printer. However, there will …
Copier Dealer vs. Direct Manufacturer: Which is a Better Option?
"Here are 7 points to consider when evaluating whether to choose a copier dealer or a direct manufacturer." Discovering …
What is Causing So Many Paper Jams With My Copier?
"Let's explore some common causes for paper jams so that you can possibly avoid them as often." It's a universal pain as …
Is Unlimited Print Volume on a Copier Service Contract Really Unlimited?
"The “unlimited volume” rate could be set at such a high volume that you and your users could never reach if you tried." …
What's Included in a Copier Service Agreement? What's Not?
"The short answer is this: Labor, Parts, and Supplies… everything but the paper (and staples). But let’s expand on that …
7 Numbers Every Copier Provider Should be Willing to Share
"The numbers detailed below will say a lot about the level of service you can expect (and subsequent downtime), capabili …
5 Test Questions for Your Next Copier Repair Service Provider
"Resolution should be the target metric for service providers because it reveals a technician’s know-how and the resourc …
Our Office Copier's Broken Again. Why Do We Have So Many Issues?
"There are many potential reasons for this (6 of which we’ve outlined below), but one simple way we believe that you can …