The 3 'I's of Proactive Service: Ensuring Dominion Over the Domino Effect
"Before you begin asking “When can I expect a technician” and “When will my issue be resolved,” a few key questions will …
DIY Print Production: Why We're 'All-In on In-House'
"Whether you’re producing fast-turnaround, lower-length jobs or massive, one-time runs, more organizations are discoveri …
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Achieve Office Equipment Enlightenment by Mastering the Art of Asking Questions
"Is your potential copier provider capable of going deeper with relevant questions? Will their level of service handle t …
Avoid the Great Divide Between Service Level Expectations and Reality
"As the landscape changes, so do business needs. It’s a technology partner’s obligation to maintain an open dialogue, to …
4C Educators Should Seek a 4C Business Technology Partner
"While the 4Cs in education help empower students to be think-tanks of tomorrow, the 4Cs of business technology should a …
Technology Forecast: Office Climate Change Imminent, but Probability of Printing Remains High
"In the report, 36 percent of enterprises surveyed say they are printing MORE OFTEN than they were 12 months ago, while …
Go Vertical, Grow Vertical: 3 Rungs in the Vertical Market Ladder
"Vertical Marketing comes down to truly understanding and anticipating your clients’ every move. By going vertical, your …
Is it Time to Revamp Your Managed Print Game Plan?
"Specific print management solutions provide various levels of control and can help business owners of all-sized organiz …
Seven Common Ground Rules for Effective Collaboration
"Regular collaboration is a powerful tool in staying fresh within your organization and within your industry. After all, …
A Real Gem: Minimize Copier Obsolescence with Canon's Unified Firmware Platform
"The Unified Firmware Platform allows for version upgrades, including added functionality, to existing models in a same …
