Is Your Medical Facility's Print Fleet a Picture of Health?
"Ask yourself a simple health-related question about your fleet: “Do you have the freedom to focus valuable budgets on d …
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Change Management Method Takes the Fear Out of Large Copier/MFP Fleet Onboarding
“Changing out vendor solutions means dealing with challenges and attitudes I’d rather avoid... There's got to be a bette …
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Discover, Understand, and Manage Your Print Spend From Contract Beginning to End
“Our current vendor has done very little to help us manage our print spend from day one.” — Frank K., COO" Soon after Pr …
5 Service Areas Key Accounts Must Expect Full Visibility and Visual Results
“Since the burden of requesting service is mine, my vendor isn’t managing much — let alone my account.” — Jene T., IT Di …
Upsize, Downsize, Synthesize: The Chemistry of Right-Sizing Your Corporate Print Fleet
“Our fleet, our workflows, and our costs are a cluster.” – Mary B., Office Administrator." There’s a certain chemistry i …
Avoid Hitting the 'Workflow Wall' With Proactive Toner Replenishment
"We're out of toner again. Everybody seems to be waiting on someone else - or me." - Stephen M., Purchasing Manager." It …
The 3 'I's of Proactive Service: Ensuring Dominion Over the Domino Effect
"Before you begin asking “When can I expect a technician” and “When will my issue be resolved,” a few key questions will …
Avoid the Great Divide Between Service Level Expectations and Reality
"As the landscape changes, so do business needs. It’s a technology partner’s obligation to maintain an open dialogue, to …
Technology Forecast: Office Climate Change Imminent, but Probability of Printing Remains High
"In the report, 36 percent of enterprises surveyed say they are printing MORE OFTEN than they were 12 months ago, while …
Is it Time to Revamp Your Managed Print Game Plan?
"Specific print management solutions provide various levels of control and can help business owners of all-sized organiz …
